Monday, June 3, 2019

Use Your Telephone to Report Problems, NOT Facebook

If you encounter, witness or hear of a problem that could pose an imminent or immediate threat to public health or safety, please call the appropriate municipal agency on the telephone to report it rather than posting it on Facebook.

As convenient as it is to air your issues, grievances, personal opinions or comments on Facebook, it is not an appropriate means of reporting a problem as the social media is not monitored for work-related issues to be addressed.

The Police Department and Fire Department have 24-hour staffing to address all needs and the Light Company uses a professional answering service and will contact their on-call person for after-hours calls. If you need assistance or need to report a public works issue after normal work hours, you can contact the Hull Police and they will notify our 24-hour on-call person.